Support

Something not working, or have a suggestion? We're here to help.

Email soporte@poesisapps.com with the app name, your device (for example "iPhone 13" or "Pixel 8") and what happened. We reply within 2 business days.

FAQ

Do I need an account?

No. Every feature works without signing up.

Why won't an episode play?

Episodes stream over the internet. Check your connection and try again; if it persists, email us the episode name.

Can I listen with the screen locked?

Yes. Audio keeps playing and you can pause or skip from the lock screen.

I lost my favorites — why?

Favorites are stored only on your device. Deleting the app or its data removes them.

How do I delete my data?

See deleting your data in the Privacy Policy.